Privacy Policy for Alcon Handy Services

Effective Date:  04/01/2025

At Alcon Handy Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard your information when you interact with our website, use our services, or communicate with us.

1. Information We Collect
We collect personal and non-personal information to provide high-quality services and enhance your experience. This includes:

• Personal Information: Such as your name, address, phone number, email, and payment details provided during service bookings or inquiries.
• Non-Personal Information: Includes details like your IP address, browser type, device information, and usage patterns collected automatically when accessing our website.
• Interaction Data: Information about your interactions with our customer service team or feedback on services to help us improve.

 

2. How We Use Your Information
Your information is used solely for purposes relevant to our services. This includes:

• Processing and managing service bookings and payments.
• Communicaion with you about your appointments, updates, or inquiries.
• Providing customer support and addressing concerns.
• Improving our website functionality, tools, and services.
• Complying with legal obligations and protecting against fraud.  

 

3. How We Protect Your Information
The security of your personal information is our top priority. We use industry-standard practices such as:

• Encryption of sensitive information, including payment details.  
• Regular security assessments to identify and address vulnerabilities. 
• Restricted access to personal information within our organization.
• Secure hosting platforms for storing and processing data.  

 

4. Sharing of Information
Your information is never sold or rented to third parties. We may share your data only in the following scenarios:

• Service Providers:  Trusted third-party vendors who help us operate our business, such as payment gateways or communication platforms, under strict confidentiality agreements.
• Legal Obligations:  Situations where sharing information is required by law or necessary to protect against fraud or security threats.

 

5. Your Rights and Preferences
We respect your rights and provide the following options:

• Access and Correction: You can request a copy of the personal data we hold about you and update any inaccuracies.
• Opt-Out of Marketing: You can choose not to receive promotional communications.
• Data Deletion: You may request that we delete your information, subject to certain legal or contractual obligations.

 

6. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance your browsing experience. Cookies allow us to:

• Analyze website traffic and user behavior to improve services
• Remember your preferences for a personalized experience. You can adjust your browser settings to manage or disable cookies; however, this may impact the functionality of our website.

 

7. Third-Party Links
Our website may include links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting.

8. Policy for Children’s Privacy
Alcon Handy Services does not knowingly collect or solicit information from individuals under the age of 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

9. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or technology advancements. All updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy regularly to stay informed.

10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: handy@alconcrs.com
• Phone: 404-566-7171
• Address: 768 Murphy Ave SW, Atlanta, GA 30310

 

Your trust matters to us, and we are dedicated to handling your personal information with care and transparency. Thank you for choosing Alcon Handy Services!