Terms of Service for Alcon Handy Services

Effective Date:  04/01/2025

Welcome to Alcon Handy Services! These Terms of Service govern your use of our website, services, and communications, including SMS messages. By engaging with our platform and booking services, you agree to these terms. Please read them carefully.

 

1. Services & Use of Our Platform
Alcon Handy Services provides professional handyman services, including installations, repairs, and upgrades. By using our website or booking a service, you agree to comply with these Terms and all applicable laws.

Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal guardian. By booking a service, you confirm that you meet these eligibility requirements.

Booking & Payments

• Pricing for standard services is available online.
• Custom projects may be billed hourly
• Payments are securely processed through our trusted payment partners.

2. SMS Communications Disclosure

By providing your phone number, you consent to receive SMS messages related to your service requests, updates, promotions, and customer support interactions.

Types of Messages You May Receive:

• Appointment confirmations, updates, and reminders
• Service completion notifications
• Customer support responses
• We do not send special offers and promotional messages

Texting Cadence:

• Transactional updates (e.g., booking confirmations) are sent as needed.

Message & Data Rates:

• Standard message and data rates may apply based on your mobile provider.
• Alcon Handy Services is not responsible for any SMS fees charged by your carrier.

Opt-Out Instructions:

• You may opt out of SMS communications at any time by replying STOP to the message.
• Upon opting out, you will no longer receive transactional messages.
• To resume receiving messages, reply START or contact customer support.  

Privacy Policy Link:

For details on how we collect, store, and protect your personal information, please review our Privacy Policy.

3. Cancellations & Refunds

• Cancellations within 24 hours of a scheduled appointment may incur a fee.
• Refund policies vary based on service type.  Please contact support for details. 

4. Limitation of Liability

Alcon Handy Services is not liable for any damages arising from improper use of our services or unforeseen circumstances. Our responsibility is limited to the cost of the booked service.

5. Changes to These Terms

We may update these Terms of Service periodically. Any changes will be posted on our website with a revised effective date.

6. Contact Us

If you have questions regarding these terms or SMS communications, please contact us at:

• Email:  bookings@alconcrs.com
• Phone:  404-566-7171

By using Alcon Handy Services, you acknowledge and accept these Terms of Service. Thank you for choosing us for your handyman needs!